The most recent content from our members.
If you ever have to support desktops and laptops in your company, chances are that you’ve used some sort of remote control software to avoid walking – or driving, or flying! – to your end-user’s desk. Remote control software has been around for some time, and there are lots of different flavors. Some remote control…
For those of you that are in the IT administration and support job – help desk technicians or just any IT admin providing IT support to end-users – one of the things you would have looked out for throughout your career is a more easy means of providing support. Yes, help desk makes this process easier and more organized.…
Gone are the days of desk-to-desk IT assistance. IT admins are increasingly using remote support tools to simplify manual efforts and save time in troubleshooting remotely located systems. Traditional remote connectivity tools establish remote control sessions only over the enterprise network – LAN or WLAN. The drawback…
As some of you may have read recently, SolarWinds conducted a survey of 401 US-based system administrators. We asked a lot of questions about their life inside and outside of the workplace, and as you might expect, we specifically asked what their primary job function was. The top two answers were related to tasks…
As more and more end users work and connect remotely to office systems, IT admins are faced with a constant challenge of ensuring easy and secure remote connectivity. More importantly, security issues with remote connectivity have been the top most concern for majority of IT admins and have plagued businesses for some time…
It looks like you're new here. Sign in or register to get started.