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Remote Support Remote support is more than just remote control. At SolarWinds, when we talk about remote support, we’re really talking about all of the remote tasks that sys admins perform in a day. If you’re a sys admin, you’re probably doing a lot more throughout the day than just remoting in to end-users’ computers to…
Being the consummate professionals we IT administrators are, we always want to do things the right way and the smart way – saving us precious time and improving the efficiency of executing tasks. This is the reason why—not most of us, but—all of us share our desktops remotely for simplifying most of the things we do at…
Note: This is a topic brought over from DameWare Forums which has been closed. If you wish to engage in this discussion, just comment on this document. Observe user's desktop with their knowledge? by lizard90048 on Wed Aug 08, 2007 2:28 pm Hello, I'm an administrator in a environment with both Macs and PCs. On the Mac…
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