The most recent content from our members.
Make the "Create New Solution" option removable from the ticket resolution screen. My org has technicians that tick this box religiously, but these new solutions aren't really solutions and just end up clogging the KB.
I just noticed that KnowledgeBase links now just redirect you to the home page of the Success Center. For example, I was reading this article and clicked on the KB article link at the very bottom of it and was redirected to the Home Page of the Success Center. Figuring that particular article was broken, I tried another…
SAM 6.1.0, NCM 7.3, NPM 10.7, NTA 4.0.3, UDT 3.0.2, IVIM 1.9.0 There seems to be outdated table names in the guide I was sent from support (http://knowledgebase.solarwinds.com/kb/questions/1318/Troubleshooting+CBQoS+issues) just yesterday. For example, in Step #5, it mentions a table named 'NPM_POLLER_TEMPLATES' that…
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