The most recent content from our members.
It would be nice to be able to have processes that do things based on the input of a date field. Today I was trying to setup one as simple as "If <date field> is not empty", since it is not a required field in this form, and I couldn't even do that. Other options could be if date is before a specific date, or after a…
"Form Logic" and "Process" have conditions for "Requester Site" and "Requester Department," but the "Requester" cannot be conditioned directly. This condition set already exists withing automation rules. If brought to the Service Catalog, there are lots of unique ways to utilize on a form-by-form basis. For example, when…
When creating a Dynamic Form Rule, Not all fields in a given scope are available as a condition. One example that's really affecting us, is that "Type" is not available for "Other Assets". This forces us to create a giant list of parameters that are displayed for every asset.
Currently, condition sets in service requests do not support wildcards. We have multiple condition sets throughout our service catalog. The obvious solution would be to avoid text fields by presenting a drop down list - this works for short lists, but some of our lists are quite long, thus the need for a text field…
It would be nice to use wildcards in service request condition sets. Currently they are only allowed in automation rules. We employ condition sets, among them some based on an employee's job title. For example, there are several job titles in my company containing the terms "Branch Manager", so it would be nice to apply…
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