The most recent content from our members.
when attempting to merge multiple related incidents, you can only check one box at a time. requesting the ability to check the box to merge multiple incidents at the same time
When you merge two tickets you need to go into the newer ticket to make sure this one is closed when you want to merge it with another ticket. Would be nice that it doesn't matter which ticket you open and use the merge option on. When you select merge it would be nic to have the option to select which ticket needs to be…
It looks like you're new here. Sign in or register to get started.