The most recent content from our members.
One of our techs is a manged service , and we have a rule set up to escalate tickets after a certain time and i also want to assign manually - i keep getting the Invalid address: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.54 SMTP; Unable to relay recipient in non-accepted domain I think i have them set up as an…
I've tried configuring the connector with known good credentials and even created a new one to make sure in AD that's a domain admin. When I try to send test email from the email connector the internal event says this: '5003' - Mail server authentication failed, : Authentication failed; nested exception is…
We have been facing an issue since version 12.4 where the system at different times in the day will say that there was an error attempting to retrieve e-mail from an account we have specified. We have five different support queues with different accounts that mail can route through. These are all Gmail accounts and all the…
It looks like you're new here. Sign in or register to get started.