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Hey All, I have just been asked again to provide a formal document for Monitoring requests so here it is. Please use your own custom fields and just add the modules you require into this doc. You may wish to add Date / Time / Name too. It is a start. Adam acmtix
Not sure if this is intended behavior. I created a handful of bulk actions in WHD that will: 1.reassign tickets to a new tech, 2. append a note, and 3. change the status. Prior to sending the ticket, I always make sure to attach a document to the ticket. All works as expected, except I've been getting notes back about the…
Last week I was posting a document in SAM forum when I got locked out in some way. I still can't post the article. This is how I got into the mess: * posted the document * edited the article to change a picture - accidentally saved as a new revision * attempted to delete revision 1 and deleted the entire article *…
Disclaimer No representation is made that the quality of the Monitoring services to be performed is greater than the quality of Monitoring services performed by others.
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