The most recent content from our members.
Hi, We've WHD up and running for the past month and it's now beginning to generate a certain degree of disgruntlement among our Level 1 group. Our team are on a telephone hunt-group along with a receptionist. Ordinarily, the receptionist would log calls to the Level 1 pool within WHD and the call would be assigned by…
It looks like you're new here. Sign in or register to get started.