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I am proposing a way for the IPAM module to tap into a multi-SolarWinds setup to enable you to have visibility of reservations or subnets on a global level. As an example, one instance in APAC, EMEA, US, but unable to see the reservations or subnets used from each separate instance. AS EOC is read-only, it would be useful…
From what I have deduced (of course there's no documentation) the following are the "Asset Reservation" tags that can be used in emails sent in regard to reservations: * <first_name> * <last_name> * <login_id> * <login_url> * <helpdesk_contact_info> * <helpdesk_name> * <due_date> * <asset_list> Only those "tags"…
Please bring back asset reservations. The ability to assign reservations and automate email notifications to users when the asset was overdue proved very useful.
While using and booking a Reservation is would be great to be able to search for client other than first and last name, as for example we have a lot of John Smiths, and it's impossible to work out which one is the correct John Smith. It would be great it there was an option to allow custom field client search, such as user…
I would really like to streamline loaning equipment in WHD. Ideally, 1. Type in (or bar scan) an Asset 2. Type in (or bar scan) a User this should be able to be done in either order as well. That should be it. [there should be a preference for a default Due Date period (ie 2 weeks)] Options: a. Schedule date if you want to…
1. If you set the location of the asset, it will limit its visibility to clients in that location. We need to be able to select multiple locations. 2. We need to be able to alert the technicians when assets are overdue, so we can pursue the asset. 3. If the asset has not been checked back in (un-returned) and the next…
We're using Web Help Desk 11.0.7 We have a couple of devices for which users can make reservations. This worked fine until last week. We have a device with a reservation what was check-in on 29-11-2013. When I make a new reservation for that device, the fields for Checked-Out and Check-In are missing. I see the prompts on…
Is there a way to limit what a user sees or able to reserve in the reservations tab by Location/Room? I.e. A user who is part of Location "X" cannot search for or reserve any other assets from Location "Z". Thanks! James
Is it possible to limit the amount of time a asset can be reserved? I.e. An asset can only be reserved for "x" amount of days/hours... I'm new to WHD and cannot find the answer to this question in the documentation or on the forums... Thanks in advance! James
I purpose a selectable feature so that Techs/Admins can limit the amount of time that an asset can be reserved for. For example: An asset can only be reserved for "x" amount of time. It would be great to be able to do this per asset but an overall limit would be a great start. This would reduce the overhead of Techs…
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