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Even though fielding emergency calls on holidays is something system administrators have come to expect, resetting passwords while the family sits down to dinner can still put a damper on the holiday spirit. The workaholics in your office won't let a little something like Thanksgiving slow them down and as long as they are…
Remote Troubleshooting One of the major job functions for IT professionals is managing and troubleshooting Windows computers. System administrators use various tools and techniques to accomplish this and most of the time it requires the administrator’s physical presence at each computer. Moving around from one system to…
As IT administrators, we know the pain of addressing issues from the weird to the wildest kind. There are so many tasks that we do each day that focus more on support, installation, password recovery, configuration adjustments and the like, whereas there are other key IT management and troubleshooting concerns such as…
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