The most recent content from our members.
WHD allows ticket created by email from the primary and secondary email addresses but only sends out emails to the primary email address. I've created an action to send an email to the secondary email address for every ticket update (both client and tech) but the emails from the actions menu aren't the same as the ones…
As reported in Case #478985 we'd like the ability to respond to clients using the secondary email address. When a user is unable to use their primary email they send to help@...edu from their secondary. The user then doesn't see our response because by default messages go to the primary email address which they can't…
It looks like you're new here. Sign in or register to get started.