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Make the "Create New Solution" option removable from the ticket resolution screen. My org has technicians that tick this box religiously, but these new solutions aren't really solutions and just end up clogging the KB.
Hey Guys, we use SAP Solution Manager for SAP Monitoring. Now i have the challenge to connect the SAP Solution Manager with Solarwinds Dashboard and Alerting. So if SAP have an Alert, Solarwinds should show this in the SAP Service View (Dashboard-Group) an send an email. How do you connect SAP Solution Manager with…
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