The most recent content from our members.
For many people, February 2020 marked the point when everything changed: When schools, stores, religious institutions, and businesses began to shutter their physical locations and we all began grappling with ways to turn our homes into multi-purpose office, gym, schoolhouse, and pet centers. But that was then, and the…
As COVID-19 forces employees out of the office in masses, many IT departments have been tasked with keeping productivity high and entire organizations operational. How are IT leaders preparing, both long-term and short-term? What challenges are popping up in supporting employees as they work from home? And how can the IT…
It would be beneficial to have the DRS and MRC, Logon As and Authentication, sections be the same. The current DRS Logon As doesn't include a field for Domain: Although you should be able to enter the domain as part of the "Connect As" field, it does create an inconsistency in how you connect to a remote device. MRC has 3…
It is strange unconscionable that SWSD has integrations for TeamViewer, but not DMRC. We have several seats the DRS/DMRC and we need to leave SWSD to invoke DMRC. Is Solarwinds asking us to drop DRS for TeamViewer. (no I do not want Dameware Anywhere unless license conversion is offered). [tag:whosmakingdecisionsoverthere]
We are pleased to introduce our latest Dameware Remote Everywhere Mac Agent Improvements. This release has been inspired by client feedback and is an area of real focus for us. This release brings a major revision to the UI presentation of Mac components and helps us interact with systems and users in the context of the…
Starting June 15, 2020, we will begin requiring that Two-Factor Authentication (2FA) be enabled by all users to access either the SolarWinds Dameware Remote Everywhere Administration Area or the Desktop Console. We're doing this because security matters now more than ever. The 2FA feature is one of the simplest and most…
The IT help desk is the lifeblood of an organization. It assists co-workers and end-users in many critical ways, including troubleshooting, answering questions, solving known problems, and helping the organization maintain productivity. However, if you’re manually managing the IT help desk function for your business, the…
hey patrick.hubbard with the launch of Windows Admin Center Powershell is becoming more widely used and will become the tool of IT. It would be great if we could have the integration of running Powershell scripts from within DRS instead of having to use Powershell itself. This would also be beneficial because of…
Whether providing support to end-users or fellow employees, there are countless benefits to leveraging an IT Help Desk solution. From ticketing and service management, to IT asset management and more, these solutions have a lot to offer in the way of optimizing the efficiency of the support function of a business. IT help…
Would be nice to have the "Mobile Remote Control and Remote Support" client also for Windows Phone users (not just for Android and iOS). May be that the best choice would be to develop an Universal App (https://msdn.microsoft.com/en-us/library/windows/apps/dn726767.aspx) ready to run on all Windows 10 devices Windows 10…
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