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Currently, there is no way to manually rearrange or reorder tasks attached to Incidents, Requests, and Changes based on personal criteria after the insertion. Tasks are listed with the most recently added at the top, which is not ideal when planning activities. It would be helpful to have the ability to move each task as…
It would be great to be able to Hide some of the groups from the Group Assignment dropdown as well as the Task Assignment drop down so we can filter what can be assigned to what to prevent human error.
Dear community, The subject I wish to discuss is somewhat complex, but I believe it would be beneficial for the SWSD especially to enhance the Tasks module. Currently, in my opinion, the module does not deliver the best possible user experience and features. As an IT department with various sub-teams organized by a service…
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