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How many times have you received a call from an unhappy user about poor call quality? If you’ve deployed any kind of VoIP system, then the answer is probably more than you want. Unfortunately, up until this point, there has not been a good way to troubleshoot poor VoIP performance without using invasive network probes or…
Hello Folks, Hope you all are doing well! I am new to solarwinds VOIP reporting and don't have much idea about the structure of the contents related to VOIP. I could see some reports on the solarwinds platform but couldn't get the information I needed. I am hoping to get a report on the Alerts generated for VOIP…
Users describe call experience as ‘good’ ‘ok’ ‘poor’ ‘bad’ ‘terrible’. And call experience is defined by the elements of voice quality and the network factors that affect them. Elements of voice quality are loudness, distortion, noise, fading and cross talk whereas network factors that affect them are latency, jitter,…
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