The most recent content from our members.
It would be great if we could have the Configuration Item list connected to the 'System #' field in our new/existing ticket templates so that we can put in the computer names on our domain and link to the configuration item page for that computer and thus quickly see the machine's attributes.
I would like the ability to be able to move around CC field in the requestor incident submission form. We use custom fields that come up depending on what subcategory is selected, it doesnt make sense for the custom fields to show under the CC field, in our case if a user selects "Hardware" as the subcategory it then…
It looks like you're new here. Sign in or register to get started.