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When you send an upload- or downloadlink more and more often it is openend on a mobile device. To improve the user expericence on mobile devices, those links should be in responsive design.
Is there an area within WHD where you can set the service call response rate, for example, Urgent calls in less than 15 minutes, serious in less than 60 minutes, etc. and pull up reports for it? Or is there someplace in WHD where this already exists? Thanks in advance for any assistance anyone can offer.
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