The most recent content from our members.
We receive some tickets that are just mass mailings that people happen to include our help desk email address. It would be great if we could essentially say "If the ticket has more than 20 recipients, do nothing with it." That number of 20 would have to be configurable, because the right number would vary by organization,…
There is no current way for Administrators to import email address and domain blocklists. Admins have to enter them in one at a time. The ability to export a blacklist and imprt to SWSD should be a basic feature.
With security becoming more and more important by the second, we as an organization are requesting and additional button to click on once you click on the link from the emails. Right now we have email filtering that is inspecting the links since these emails are external and when the email filter is clicking on the link it…
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