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When asked which skills would best help IT practitioners uplevel their careers, Keith Townsend's answer was simple and direct: "Learn how to 'people' better." In this session, Keith expands on this advice - offering valuable context, specific skills and techniques, and measurable methods for gauging success. Additional…
Start talking about "soft" skills, and some IT pros will roll their eyes. Maybe because the term "soft" skills can seem insulting. When what we're really talking about is ESSENTIAL skills. Nobody wants to work with someone who's brilliant but a jerk. You might be thinking, "I was hired to do a job—and I do it darn well—so…
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