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hi guys, Do anyone give me the details of this integration. I need to integrate Solarwinds and ServiceNow using REST API. The only action is to create incident in ServiceNow whenever an alert is generated. I am very new to Solarwinds. However I would to like to know more about it. Any kind of suggestions are highly…
SolarWinds alert integration plugin can create an Incident in ServiceNow. I want to know whether is there any way to create an Incident in ServiceNow through Information Technology Operations Management(ITOM) i.e. creating an event and then respective alert and then an incident instead creating an Incident directly. Can…
Currently, our ServiceNow SolarWinds integration is functioning to an extent but there is one major issue with it. It changes State values in most cases as it should but I've been able to replicate our issue by doing the following I bring node down, creates an incident if there isn't one I bring Node back up, sets incident…
Hello All, I am working on the SolarWinds ServiceNow integration using the SolarWinds Alert integration I have following requirement Incident will be reopened with Assigned state My monitoring team will change it from Assigned to In Process, when anyone owns the ticket. But it is keep on changing from In Process to…
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