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Use Case: Web Help Desk is currently flexible enough to allow you to record more than one location for a client in their client record. Right now however, should a client call for help, the help desk agent must be thoughtful enough to check the "Client Info" tab and then click the "Edit" pencil and scroll down to see the…
Our company uses primarily Google to authenticate into web systems like Web Help Desk. Competitor products allow for their applications to provide login via Google Authentication. I'm convinced that if Web Help Desk doesn't add Google Authentication to the application, that my company will leave the product within the next…
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