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I am running 12.6 - Build #12.6.0.738 and at least once a day I get an error for 1 out of the 3 Incoming Mail Accounts that are all set exactly the same with imap gmail with SSL Port 993 saying Authentication Failed. But the password is entered correctly and it will work most of the day but at random times fail. I have the…
Hello all, we are facing following issue with our Serv-U installation. When Sending or Requesting files via File Share, the sender email address (FROM) is set to the user sending the request and not to the SMTP FROM address configured in the system. We are using LDAP, so the contact details are populated from the AD. Our…
There are a number of email templates where I would like to use a different outgoing email address. e.g. normally users get emails from WHD with the address of DO_NOT_REPLY@ourdomain - this is to prevent them replying to the email. It would be really helpful if when sending the Resolved email template (as well as other…
Is there a user manual for editing the CustomLabels.properties file? I want to tweak the information that appears in the subject line. A bunch of emails with Ticket 182 Active (Updated) --> (mixed in with other ticket numbers and other statuses) is pretty useless when you're looking for a) a particular ticket (the…
We have several alerts configured in DPA. They are all sent from what I believe is the default email address dpa@solarwiinds.com. Unfortunately, people keep replying to those emails and they bounce back. Is there any way to change the address that is used to send out these alerts?
Has anyone successfully setup SERV-U smtp authentication using office 365? I could use a relay server but that is rather hacky and wouldn't work for the "File Transfer" piece of Serv-U. If you have setup the smtp configuration for serv-u and you have office 365, please provide me with the appropriate settings. Thanks,…
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