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Hello, We are receiving "Node is down" and "Node rebooted" alerts for all nodes managed by a specific Additional Polling Engine (APE), triggered whenever that APE itself goes down. Is there a way to suppress these node-level alerts when the root cause is an APE outage? This is generating excessive tickets in our ServiceNow…
Wondering if anyone else has come across this. Setting up an Application alert for a Node and creating a simple email action for a server on which we restart a handful of services every morning. In the alert's "Time of Day" I have it set to "Disable" the alert from 3am PST to 4am PST on a "Daily" schedule. Yet, every…
We have an alert that is more of a generic application alert. This also alerts on MSSQLSERVER, and I was trying to figure out a way to block SQLSERVER, Our SQL Team has their own monitoring solution and we do not need the extra fill in our alert queue. I am unable to find a way of excluding SQLSERVER, from the alert…
I've combed through a number of posts relating to this issue, but haven't found exactly what I'm trying to do yet, but feel free to point me in the right direction. Currently I have built groups with dynamic queries based on 'Node - comments = "Patch cycle x", now those nodes are populating, and I'm able to mute the alerts…
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