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I would really like to see a vacation rule that would apply to approval processes. Right now our approvals get held up when people are out on vacation.
At our own Service Desk, we have about 35 techs that use WHD. We have scheduled lunches and self appointed breaks throughout the day. The only way currently for techs to not receive incoming mail tickets, is to go on "Vacation" status. I am asking if it's possible, and if anyone else could benefit, by adding other tech…
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