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In our organisation we have various groups of clients !that need to see each others tickets but I can't find a way of doing this on the WHD. Does anyone have a way around this issue or any idea's for a workaround?
Hi Guys, We have been using WHD for some time now and the time has come to set up and customise the Client side. So far we have managed to center our Company Logo and the "boxes" for Log In/Log Out/Password Help. However, we did not manage to center the New Account "box" and the Error Message (box(es)), for example when…
When adding a client to be cc:'d on a ticket it is because they are required to monitor progress and status on tickets. Receiving an email is great but not always sufficient. These CC'd clients need to be able to look up the ticket information also.It can either be a flag on the client profile to allow them to view tickets…
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