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Good morning. This may be an edge case, but I can't imagine we're alone in this situation with all the data breaches out there. My security team is asking questions, and I confess I'm not 100% sure on how to answer them. Use Case: A developer (agent) was working a ticket to resolve an issue with our Customer Billing…
Hi Thwack users. I have inherited a SEM system recently with zero documentation. A User is reporting they are getting daily unwanted schedule search emails. My knowledge is SEM is pretty limited having only just inherited it, but the user and local admin don't have any schedules setup in any of their searches. From my…
We would like to be able to customize the results of a search. Today I can search for a node by its node name and it returns a list of nodes that contain what I entered. I would like to see the results with IP's or SNMP info. The current results screen has a lot of unused real estate. Example: Column 1 Column 2 Column 3…
errorAs I was running ndepth searches I ran into this error, all searches return this error, and all my home page widgets are broken (other than events per minute, user logins by source machine, and network events by source machine). I restarted and this cleared, but why did this happen? This is the second time it has…
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