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Currently in the Date/Time custom field options there is no way to choose a minimum amount of days out. For example if I have a specific request type where we do not want users to submit a ticket for an event setup happening in less than 48 hours when they load the date picker they are unable to pick today or the next two…
We are a global company and we just migrated from Orion 7.8 to 8.1. In the older version the clock on the website was pulling Time Zone from our Orion Server which we set to GMT. Now the clock on the website appears to be pulling the time from your local workstation. However, graphs are still showing the time on the…
Hi, We're in the process of building some availability reports that will feed into KPI measurement data for a customer and their nodes. Our hours of service or working/office hours are Monday-Thursday 08.00 – 17.30 and Friday 08.00 – 17.00 (note the 30min early finish on Friday). Below is a screenshot of the logic and…
I was getting an average of 3 trap service errors per second on my new Orion server (9.1 service pack 5). I had my database admin look at it and deletion of outdated traps was taking FOREVER. He added an index for the Time/Date field in the traps table and the errors not only went away, but I got a HUGE performance…
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