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I've seen a couple of topics asking about this, but no one responded. Has anyone been able to have Orion send an e-mail when an alert is acknowledged? Basically, I want Orion to send an e-mail to the ticketing system once an alert has been acknowledged. Let me know if you want more details. Thanks.
This is a two part question for which it seems there must be a simple answer that I am just missing because I am new to Orion... * Is there a way to tell who acknowledged/cleared an Event? * Is there a way to unacknowledge/unclear an Event?
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