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System administrators face many day-to-day challenges. Specifically, when they’re troubleshooting and resolving user issues. The last thing on their mind is probably to look at performance data and make meaningful sense out of it. While this may be a daunting task, data analysis is key when solving issues that may arise…
Jeff Schertz is a Lync / Unified communications guru presently based in Chicago, IL. He has been a Microsoft MVP since 2008, and has made voluminous contributions to the Microsoft Technet forums, and the community at large via his blog. Jeff has been in IT for upwards of 15 years and has followed the time-honored…
Yesterday I had the good fortune to interview Kevin Small. Kevin is a system administrator for a large bank. JK: Kevin, why did you decide to use SolarWinds for your server monitoring needs? KS: In December 2011 I joined the team and was tasked with updating network monitoring. At that time the bank was using CA Spectrum…
Server Monitoring Effective Server Monitoring is key to any successful business; it’s an essential task, as even a small glitch in the server performance could lead to complications which would result in hindering business operations, employee productivity and customer service. To tackle all these problems, it’s necessary…
We know there are many organizations out there who do no asset inventory at all, maybe short of slapping an organizational serial number tag on the notebook and noting where it went. But think about the next time you have to replace legacy systems. For example, say you need to replace highly inefficient power supplies that…
Last week I met blogger Bob Plankers (@plankers), author of the lonesysadmin.net, and we had a great conversation on how the sysadmin role has changed over the last 5 years and what sysadmins and help desk professionals can learn from one another. JK: How did you get into blogging? BP: I got into blogging in 2005. At that…
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