The most recent content from our members.
We are relatively new to WHD and I am struggling with configuring it correctly. I don't have the time to read the documentation, nor for trial and error. Apparently SolarWinds doesn't have trainers or consultants. I am looking for somebody who can visit us for a day and train us and help us set up the system. We are a…
Good morning everyone, I was wondering if anyone had a "Client" how-to guide, going over the buttons, interface, etc. of the client end within Web Help Desk. And, if possible a basic "Tech" guide going over tickets (opening, closing, responding). I will begin my efforts in drafting my own documents shortly, however. I…
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