The most recent content from our members.
This request relates to changing how the "Force E-Mail Notification To" feature works for Tech Groups (Setup>Techs>Tech Groups>Tech Group Levels): It pains me to know that in Web Help Desk the "Force E-Mail Notification To" feature highlighted above, applies only to tickets assigned to a tech group in just the narrowest of…
It looks like you're new here. Sign in or register to get started.