The most recent content from our members.
This idea is to enhance the "Assigned Tech" area of Quick Tickets, so that when a Quick Ticket is used, there can be more control over who is assigned a ticket created by the feature. The image below illustrates the proposed changes: The existing "Request Type" field on the Quick Ticket can be removed as the new "Default…
As of Release 12.8 Web Help Desk now requires tech's to use 12 character long complex passwords to login: https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8_release_notes.htm#:~:text=to%20Purchase%20Order-,Improved%20password%20policy,-The%20new%20password This makes logging into Web…
It looks like you're new here. Sign in or register to get started.