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If you ever have to support desktops and laptops in your company, chances are that you’ve used some sort of remote control software to avoid walking – or driving, or flying! – to your end-user’s desk. Remote control software has been around for some time, and there are lots of different flavors. Some remote control…
We are very close to releasing the next version of DameWare Mini Remote Control and DameWare Remote Support (formerly NT Utilities). Version 9.0 includes some exciting new features in both products; let's take a look. First, we've added the ability to connect to Mac and Linux endpoints with MRC. This means you can now use…
I have a desktop PC connected to my 37” TV where I do most of my personal work on at home, everything except email which is on a different system. Working from a 37” monitor is really sweet. Additionally, when I work from home, I use that PC to Remote Desktop to my SolarWinds notebook where I have all of my work-related…
Today it is not uncommon for organizations to deploy a variety of operating systems across departments. Some of the most common reasons cited for this trend are that certain operating systems are better at performing specific tasks and that users more familiar with one type of OS should be allowed to use it at work for the…
My favorite customer quote of the week: "DameWare is RDP on steroids." A conversation with a new remote support user yielded this gem as the three-person IT team leader described how he could do more faster with DameWare than he ever could with Windows RDP alone. Other quotes I found myself jotting down: * "It's like RDP…
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