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I'd like to suggest adding an "Archived" state for Solution Articles. There are cases where we want to retain articles for possible future reference so we would prefer to not delete them from the platform. Currently, what we are doing is setting them to Draft or Internal state, or modifying the title/description to…
Currently when viewing request types in Setup --> Tickets --> Request types there is no checkbox to show/hide archived ticket types from the view. This could be made a permission for tech groups.. If you have a large amount of request types and you have been using the system a while you may have a large number of archived…
How do i export the compressed logs from the appliance?
For the latest list of out-of-the-box templates included in SAM, see the SAM Template Reference in the SolarWinds Success Center. For reference, here is an archive of the templates that were originally posted here.
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