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Satisfaction Survey will be sent multiple times if the requestor did not yet fill out the satisfaction survey form
Add an option under satisfaction survey to immediately sent after incident is closed
Hello, Currently, customer satisfaction survey only has a comments field. This is not very helpful since there is no rating system attached to it and its impossible to report on it. I would be useful if we could add star or an emoji based rating system and add appropriate reporting system. Thank you, Roma
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