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Community Posts

The most recent content from our members.

Recent Posts

Client Reminders
Hi all. I have a status type set to send client reminders. I also have the priority type set to send reminders at 24 hour intervals. It does not seem to be working. Does anyone know when client reminders are sent? Is it timed from when the ticket was set to that status type? Does it matter that the priority type due time…

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