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Do you often get complaints from customers about the amount of time it takes to reach a support technician? What steps have you tried to overcome this issue? * Round-the-clock customer service * More technicians * Automation of customer service operations using a help desk or a ticketing tool. You can improve the…
Hello! Guys, i need your advice! My company has a lot of branch offices situated across the country. Each office has two independent internet channels (primary and backup). Through this channels we use several business applications, so stability and quality of this channels are critical for business. We want to totally…
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