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Is there a way to have a custom satisfaction survey results display within an incident like the default satisfaction survey does? Or are you only able to see the results from the incidents index? (Attached screenshot is from the default survey)
The need and quality of your product brings your customers through the door, but it’s your customer service that keeps them coming back. Your customers’ experience with your post-transaction service and support is a big contributor to your organization’s ability to gain customer confidence and loyalty. Ideally, you want…
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