The most recent content from our members.
Allow administrators access to create or change user passwords in the Service Desk. This ensures the next user has access to the account and avoids the user being locked out of the account.
It would be a great feature to allow administrators to reset passwords for users without the users previous password.
When a user uses the forgot password link, the response returned is "REQUEST WAS SUCCESSFULLY SENT! You will shortly receive an email with instructions to create a new password" regardless of whether or not the account exists in the Solarwinds Service Desk instance. This is confusing for users that think they are typing…
Happy May Day! We are one-third of the way through the calendar year. Now is a good time to check on your goals for 2019 and adjust your plans as needed. As always, here are some links from the Intertubz that I hope will hold your interest. Enjoy! Departing a US Airport? Your Face Will Be Scanned My last two trips out of…
Hello, I am trying to reset the Admin password for the Orion web console. I cannot login, and I read about how to reset it using the database manager. I followed the instructions here: Orion NPM Web Console Password Reset but this did not work. I keep getting invalid username/password. I also tried replacing the Admin…
We are requesting a change to the login page for solar winds to include a button for password reset. If anyone has seen a way of doing this please forward to this request.
It looks like you're new here. Sign in or register to get started.