We've recently upgraded from NPM 10.0 to version 10.2. After this our Alert suppression on our main alert monitor is no longer working.
The current setup is to alert when a node goes down and reset when it comes back up.
The alert suppression was based on a customer property created in the node custom properties application.
The propert was named as suppress_alerts and it worked on the principle that if a device's value = 0 then it would alert.
The rule in the suppression was if "custom property alert_suppress equals 1" then if any device with it's value set at 1 would not alert.
When test in a "live" network we weren't seeing any alerts coming in for devices with there values set at 0. Once the suppression rule was remove we recieved the alerts as normal.
Has anyone else experianced this problem?
Mr Ginger
