Problem Logging onto Cisco 2600 Router

Question

I've added one of our routers to Cirrus and it logs in fine but does not seem to login to enable, when I try and run a command I get the following
show IP Traffic
Pilgrim-Lincoln>show IP Traffic
Which shows it is connected but not logged into enable, our console password is the same as our enable password and it's all configured correctly in the node details, anyone know why it's not logging into enable.
Node Details			
Node ID		{635B8960-ED18-4694-BBF7-941292EEE7CE}	
Node Name		Pilgrim-Lincoln	${SysName}
Node Group			
IP Address		10.42.1.5	
SNMP Community String		public	${GlobalCommunity}
Comments			
Discovered Properties			
Reverse DNS			
Response Time		1 ms	
Response Error		OK	
Device Status		Up	
SNMP Level		SNMP V2	
System Name		Pilgrim-Lincoln	
System Description		Cisco Internetwork Operating System Software

IOS (tm) C2600 Software (C2600-I-M), Version 12.2(24), RELEASE SOFTWARE (fc1)

Compiled Wed 28-Apr-04 15:30 by kellmill	
System Contact			
System Location			
System OID		1.3.6.1.4.1.9.1.186	
Vendor		Cisco	
Machine Type		Cisco 2611	
Last Boot		06:01 AM	
OS Image		C2600-I-M	
OS Version		12.2(24), RELEASE SOFTWARE (fc1)	
Supported Config Types		Running, Startup	
Next Rediscovery		09:52 AM	
Next Poll		09:07 AM	
Login Information			
User Name			
Password		********	
Enable Level		enable 15	
Enable Password		********	
Communication			
Device Command Template		Auto Determine	
Command Exec Protocol		TELNET	${GlobalExecProtocol}
Config Transfer Protocols		TELNET	${GlobalTransferProtocol}
Last Login Result		Login OK	
Browse via HTTPs		No	
Last Inventory		08:55 AM

Thanks

Jon

IT Infrastructure Manager
Pilgrim Hospital
UK

greg · Answer

Jon,

We should be able to handle that situation.  Can you get me a trace of the login validation?  If so, send it to Josh@Solarwinds.net

Thanks,
Greg

jonchill · Answer

I've changed it to enable still doesn't work.

I added a different router and it worked fine the only difference being is that the router that does not work only requires a password and no login name whereas the one that works has a login name and password.

Couls this be causing the problem?

Thanks

Jon

IT Infrastructure Manager
Pilgrim Hospital
UK

greg · Answer

Jon,

When logging into this device, do you normally type 'enable' or 'enable 15'?  The way the node is setup, it will actually send 'enable 15' for the privileged access attempt.  Try setting the enable level in the device properties to the string that you normally type for privileged access.

If that doesn't work, give our support team a call they would be happy to help.

918-307-8100

Thanks,
Greg