How about this one?
I had custom pollers being graphed with gauges. After the upgrade the gauges don't display and the message "Unkown Property. Cannot Generate Gauge." displays. But the custom pollers are still active and gathering data.
jds,
Can you do this?
1. Open \Inetpub\Solarwinds\web.config
2. Change “WARN” to “DEBUG”
3. Reload the web page with the problem gauges
4. Run SolarwindsDiagnostics.exe and send us the results.
AtIIf you don't have a ticket, please open one and attach the diagnostics. Please also reference the URL for this post.
JDS,
Have you tried editing the resource to select a different gauge or graph?
Cheers,
Okay, the problem is with having a variable in the html code. I'm using Custom HTML resource to display the gauges. I have in the HTML:
<code>
<img src="/NetPerfMon/Gauge.asp?Style=LED Bar&NetObject=N:${NodeID}&CustomPollerID={B99A6F3D-DB17-4BD2-9BB0-8D637FC4903B}&CustomScales=&Width=450&Scale=100&Max=100&Min=0&CustomLegends=&Legends=10&WarningLevel=&ErrorLevel=&ReverseThreshold=0&TimeUnit=" border="0">
</code>
If I don't have ${NodeID} and put the actual number the gague displays fine.
I'm opening up a support case for this.
This is a bigger issue than just the gauge not showing up. Any variable I put in the Custom HTML is not getting expanded. For example, ${NodeID} is being printed as "${NodeID}" and not the actual value of the variable.
As Denny suggested please open a ticket with the support desk so we can start to track it and give it the attention it appears to deserve.
Thanks,
