Anyone else experiencing issues with 2026.2.1?
Try using the new manage entities page
Oh, I totally forgot one huge takeaway from this!!
⚡️DON'T RUN THE CONFIG WIZARD IF YOU'RE ALREADY ON 2026.2.1. ⚡️
It obviously changed my Alerts database and erased the values I had set in "CreatedBy". No idea why, but most of the other NCM issues I'm having are also after running the config wizard after the initial upgrade. I would hope the Config Wizard doesn't make it a practice of going in and munching data in tables? I would think it should only be adding new tables and fixing things up, maybe setting up new fields that weren't previously there? But, going in and modifying my Alerts table for no reason?
So, some interesting updates. Setting the "CreatedBy" to a valid account brought back those alerts ok. However, running the config wizard again broke it again!! So, I went in to fix it again and one rule wasn't showing up all that quickly for me, just happened to be our version of "Node is down". So, I went in to check and make sure I had set that field, which I had. However, I did notice there was a "hidden" flag that was set. Since this alert shouldn't be hidden, I went ahead and cleared it. All of a sudden, EVERY alert seems to have come back. Not just the ones I modified to put in a "CreatedBy", but every Alert is back. This is in the "AlertConfigurations" table BTW.
However, we're having serious NCM issues otherwise, which I didn't notice at first. Still can't get into the "Violation Details" in Compliance. Now I can't get into the "Configs" tab in Node Details. I can't get into "Config Summary", the main NCM page. I can get into the other pages on the main menu, but while I can get in to "Configuration Management", I can't load up a config from there. So, while configs are probably there, I have no access to them!!
Ok, so I was having some issues loading a "Violation Details" in a compliance report, getting a "Website Error" after a long delay. So, I went ahead and ran the config wizard on the main box. Going through the AWS, it was still an issue post config-wizard, so I ran the config wizard on the AWS's. Fixed the issue briefly on that also, but after a short time, like minutes, started seeing the issue on both main poller and AWS's.
But, more importantly, post config-wiz, most of my Alerts disappeared!? Not only from the management console, but from alerting also. Since that includes our "Node is down" alert, it was rather important!!
I went ahead and looked at the database, limited my view to Enabled alerts and started looking for anything that was consistent between them all and one thing stuck out. All of the alerts, which were created by us, had nothing in the CreatedBy database field. Since that seems to be a rather harmless field, I went ahead and set them all to myself. First the alerts showed up in the Alert Management console, and shortly after that, started Alerting.
Now, I'm not going to recommend doing this to anyone that isn't familiar with the Database Manager or other database tools, nor do I recommend doing it to OOB alerts. But, it appears to have fixed the issue for our environment for all the Alerts we had defined…
Current update is that issues will be fixed in next release at end of month…….
I found these Development cases: OO-66124, OO-64186, and OO-60057 are related to these issues that you noted, and they are fixed in the 2026.2.2 upgrade that will be available at the end of this month.
I have experienced the same issue after Upgrade to 2026.2.1. All the Alerts Configurations are gone only 4 alerts I can see However I do have atleast 30 Customized alerts + Out of Box alerts are also missing.
Verified the Account Privileges as well and everyhting is allowed
I'm still unable to mute/unmanage alerts even the Allow Real-Time Polling is allowed.
Are you with SolarWinds Corporation? Any direct involvement on customer product experience?
The issue related to unmanaging object does not work if the account does not have "Allow Real-Time Polling" permission should be addressed in the next available service release.
There is an open internal case that covers the list. Development case OO-64186
I haven't, but I'll keep my eye out to see if I do..
I have not heard or seen anything like that. Suggest you open a support case to dig further into that.
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