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Make the Real Time Change detection (RTCD) feature easier to configure

FormerIdeaCreator

RTCD should be easier to configure:

- Clarify what steps are to be followed for successful activation of this feature

- Provide guidance on non-NCM mandatory steps (e.g. how to make devices send a syslog message at each config change)

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prodfr

Status: None

Comments

nrms

It won't let me vote Do I need to follow something to vote on this, or has it been configured with too short a voting period?

netlogix

It's already passed the voting stage and they are doing it.

nrms

So why is there a thing that shows how many vote and the fact I've not voted?! Is this just an oddity of Jive that we'll see due to the infancy of the Ideation system, i.e. in future an Idea will go from Open For voting to WWWO and hence make a little more sense?

Please give those of us who are still in a decaffeinated state, been up since 6am, and didn't sleep well thanks to their maintenance people making the aircon *more* broken and hence 100% unusable after supposedly fixing it a chance

fcaron

:-)

yes this is an oddity of Jive, or maybe of our setting - we might be able to remove the vote indication for those items that are not offered for vote, but are effectively being worked on, as Steve B mentioned.

Good comment, we'll try to improve that, for the decaffeinated and all others too.

Note that you will see us populating a votable list of items for NCM today, and of course we hope that many of you will submit your ideas.

If you want to know more about the flow and the different states that an idea can have, read this

ctopaloglu

Hi Francois,

I have a problem maybe you can help. I recently created an idea (more like a feature request). Somebody closed the idea. I did not get any notification about this process. And I don't know the reason behind this. Should I have to wait an explanation from SolarWinds? And also there is similar post and it is not closed. Why is that? My second question is who should I contact when I met thwack issues like this? I did not see any contact information on the closed idea page.

Thanks for your help.

fcaron

Hi Mustafa,

I'll let the relevant PM know about that and ask him to answer your question.

Thanks for your continuous involvement.