After upgrade to 2025.2 the wireless summary view doesnt load. Anyone else with similar issue? Support case opened.
Case # - 01967740 Wireless Summary View is not loading (blank)
thank you,
apologies, I should have mentioned that I did not apply the fix, but glad it worked for you.
thank you, this temporary fix solved it also in our environment...
This was the response from support.
They found performance degradation issue while loading the Wireless Summary page.
On the Wireless Summary page a certain SWQL query is executed for loading wireless access points. The query takes data from various entities. We have reviewed the query and observed a slowdown, which in certain cases results in a timeout. We have already reported this issue and are working on a solution.
As a temporary workaround we suggest to increase the timeout faced on the Wireless Summary page. To adjust the timeout setting please perform the following:
At this point,you will still face a slowdown on the Wireless Summary page load, however, wireless data should eventually appear on the page and there should be no blank page anymore.
Please note that this is just a temporary workaround and as soon as the issue is fixed (and customer upgrades to the latest version) - setting can be reset to the default value.
Hello, do you have any update from Orion support? Looks like we hit the same issue... thank you
much appreciated, I will keep you posted.
Thanks I am still awaiting updates linked them to your case
HI Steve, I'm afraid the issue came back after a few days, reverting back to support.
But during that time i assume you would not be monitoring?
We managed to resolve this by unmanaging all the WLCs, clearing the wireless access point DB table, and -remanaging the WLCs, after a few hours the wireless summary view started working again.
I am in the early phases of support only uploaded diagnostic yesterday will keep you posted
Hey Steve, yes that is correct searching for AP by name is working. the most recent response from support, is to rebuild the website.I',m using an AWS.
If you search for an AP by name it still works
Yes I have the same issue 01971355
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