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Service Account password reset for Windows WMI monitoring?

Solarwnd1

Where are all the places to reset a service account in SAM that affects WMI monitoring?

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mark.gover

Not sure if I understand your question because its a one liner but, you can reset the password on Active Directory and edit the credential here https://SWServer/Orion/Admin/Credentials/CredentialManager.aspx

Solarwnd1

So, We have changed the password here:

Go to SAM Settings. On the right-hand side under “GLOBAL SAM SETTINGS”, click on “Credentials Library”.

mark.gover

Are you inheriting credentials from the node or are you using a separate set of creds?

Solarwnd1

Now , we monitor nodes (windows workstations). There are many of them. How to change the password for the service account for these?

Solarwnd1

Yes, we are inheriting credentials from the node. The service account password is used on anything in windows WMI.

mark.gover

Change the password on Active Directory, then update the credential with the new password on Solarwinds.

Solarwnd1

What are all the places to update the service account?

Solarwnd1

I will provide some screen shots

jklundy

Solarwnd1 - are you using an Active Directory account for WMI or are you using local windows workstations accounts?

Solarwnd1

The service account is a domin service account. Does that help?

mark.gover

@Solarwnd1 do you know what Active directory is and how Domain controllers work?

Solarwnd1

No exactly.

mark.gover

I suggest you find someone in your company that does, it will make your life so much easier. I cant fathom how you have been given this task with no one showing you how to reset the service account password in the first place. And with your lack of knowledge I highly doubt you have administrative/delegated administrative access to the domain controller.

mesverrum

Just to throw in a potentially useful tool in the thread, there are some widgets in my admin dashboard specifically for seeing and editing which credentials are used in npm and Sam

thwack.solarwinds.com/.../viewexporter-ps1

sharath_kb

Go to Manage windows credentials, update the new password there. It will handle everything.