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Unsubscribe email broken

colin-krum

I'd like to unsubscribe from the Thwack notifications. Unsubscribing sends an email requesting confirmation, but the email content is broken. The unsubscribe button is not functional, and no alternative URL or link is provided.

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kpina

Thanks @colin-krum . Our devs are aware of the issue you raised and are actively working to fix it.

colin-krum

Thanks! I was able to unsubscribe that way. I think it's worth mentioning that the process is very unclear otherwise. Just wanted to help with awareness of the bug/issue.

Thank you!

kpina

Hi @colin-krum , you are always welcome to email thwackadmin@solarwinds.com for assistance with your account. You can unsubscribe straight from your account by going to Settings>Subscriptions. If you hit Unsubscribe, make sure you hit the Save button so it makes the desired change. You can also always change your notifications for individual actions on THWACK under Notifications.

colin-krum

[View:/cfs-file/__key/communityserver-discussions-components-files/153/Recording-2024_2D00_04_2D00_02-091600.mp4:1476:480]

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