Hi,
How do i create the custom alerts for group.if the node from particular group went down then this alert email to the concerned person.
Thanking you in advance.
Please hep me to resolve this issue..
easiest way would be to use a group member alert and specify the name of the group. Now if each member needs to go to a different person/group, then you'd be better off creating a node custom property called EmailContact, assigning that to the nodes, creating the needed values, then in a node down alert, or any node alert, use the variable ${EmailContact} in the To field and it will then pull the values for the specific node and send that way.
Dear Mharvey,
Thanks for your respond back to me.
Can you please make me understand in pictorial way.
Still confusion in node custom property.
Once again thanks for your respond.
First create the custom property:
Once created, edit the nodes and insert the values for the email address for those devices:
When you configure your alert, you can use that property in the To Field of the email action:
This will allow you to create your alert and have the email trigger to the email address you put into that custom property.
Still its not working.
Please do let me know clearly i am not getting this point.
In condition part which thing i need to define ?
So set the alert to Group Member, set the conditions to MemberStatus is equal to down. Now, having the alert set to Group Member, you will need to have the email variable set to ${Node.EmailContact}.
Please also see my custom property snap shot and i given name as EmailContact
Please let me know
OK so you'll need to be a bit more detailed on what the actual problem is then. The alert looks set up, the property is there, however the nodes are up, so the alert's not going to trigger until one of the nodes in that group goes down.
In advance alert configuration there is a option for test alert. I gone this option many times and its worked but in email case its not working.
I defined the action type is email and mentioned the id as above in snap shot.
I am not getting you below point. please do let me know further.
Do you have the EmailContact filled out for each member of the group? Have you configured a message within the email action?
If you wish i will give you the remote session tomorrow.
If you want someone to jump in on a remote session, I'd recommend opening a case with SolarWinds. Testing the alert is only going to test the action to see if the email can be sent based on the node you choose in the test. It doesn't actually test to see if the alert is setup properly. As you showed in your screenshot, there is information in the EmailContact custom property, but for the group you've created, Network Devices, are the nodes that are members of that group set up with values with the EmailContact custom property you created? Is the Network Devices group populated with member nodes of that group?
As i followed you initial steps but its only work for single node not for group conditions which i shown you in above snap shot.
As per group condition even i defined as ${Node.EmailContact} can't work.
Please could you let me know anything else?
What's not working? Is the alert not firing? Is the email not going through?
Please see the below snap shot and when i select default alert condition like when a group goes down then trigger action email is not working fine.
For a node goes down email alerts working fine but for group goes down its not working.
Please let me know.
Is the group showing down or in a warning state? If you look at the advanced features of the group within the group editor, do you have show best case or worst case? The email variable probably won't work unless you are doing a Group Member alert and not a Group alert. There would be nothing to tie the variable for the node to the group in a group alert.
