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Stacked Chart Error

tmock

I've frequently received a "Stacked Chart Error:" message on several top 5 charts and it doesn't seem consistent. Would anyone have an idea as to why the charts would throw this error? Screenshot is attached.

stacked_chart_error.png

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mark_wiggans

tmock-

To further investigate would you mind opening a ticket and attach the diagnostics to the auto-reply?

forms.netsuite.com/.../externalcasepage.nl

and please reference this thread in the ticket.

Thanks-

harrijs

I have experienced this same error for the first time this afternoon.

FormerMember

Harrijs,

Please open a Support ticket with diagnostics. We have been trying to reproduce this error in-house without success, which makes it difficult to fix. If you can open a ticket so we can collect your info, that would really help. And reference this thread in your ticket!

Thanks!

harrijs

I have opened a ticket. #27156 I have never run diagnostics. Could you please elaborate here and I can add it as a reply to the original ticket confirmation email. Thanks.

bbusbey

Now we have the problem for the first time too.

davidmaltby

Have any of you seen this with our Beta? I believe that this issue may be fixed with the beta. We really had some funky things going on in the charting engine with the current release of the product.

rbauersc

David,

I just downloaded a demo version of Orion and the netflow module. We are seeing the Stacked Chart Error as well.

Orion Version 8.5.1 - October 2007

Haley

David,
I just downloaded a demo version of Orion and the netflow module. We are seeing the Stacked Chart Error as well.
Orion Version 8.5.1 - October 2007

I recommend contacting your sales representative for assistance with troubleshooting this issue. If you have not yet talked with our sales department, then you can call the main line at 866.530.8100.

achrich

Do we have any ETA`s for the patch to fix this issue...having already logged a call over a month ago ?

Cheers

FormerMember

This will be fixed in the next version of NTA, which is due this quarter. If you'd like, join the beta here:

eganp

Still not working. "Stacked Chart Error" all over the place. I am running v3.0 It goes away if you change to 3D or 2D view.

mcbridea

SP1 will be available very soon and I believe it addresses this issue.