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SNMP Trap & Orion NPM Integration?

mstensta

Can the SNMP Trap Alerts grab information from Orion NPM custom variables assigned to the same host or are they two completely seperate tools that do not share information?

--Mark.

Find more posts tagged with

network_monitoring

snmp_trap

SNMP

network_management

Alerts

Accepted answers

All comments

FormerMember

I'm not sure I understand the question. Can you give an example of what you're trying to accomplish?

mstensta

When a SNMP Trap comes in for system A, I want to trigger an alert that sends an e-mail out and include in that e-mail some custom variables that I have for system A in Orion NPM. For example, a cold start might be received and I might in turn send an e-mail that has the contact information for System A which is grabbed from NPM.

--Mark

FormerMember

You should be able to use: ${type.<fieldName>}

Example: ${Node.MyCustomProperty}

mstensta

Great! Thanks so much! I'll give it a try.

mstensta

You should
be able to use: ${type.<fieldName>}

Example: ${Node.MyCustomProperty}

I must be doing something wrong, as this isn't working for me. Here is what I'm using:

${DateTime} : ${MESSAGETYPE} ${MESSAGE}
Owner: ${Node.SystemManager}

When I receive the e-mail I'm getting:

11/27/2007 10:08 AM : CYBERSWITCHING-MIB:cyberswitching.0.13 SNMP Trap
     Received Time:11/27/2007 10:08:40 AM
     Source:XXX.XXX.XXX.XXX(XXXX)
     Community:XXX
     Variable Bindings
          sysUpTime:= 131 days 11 hours 15 minutes 25.64 seconds (1135892564)
          snmpTrapOID:= CYBERSWITCHING-MIB:cyberswitching.0.13 (1.3.6.1.4.1.14300.0.13)
          triBankTrapped:= 1
          bCurrentStr.1:= 16.4A
          bCurrentInt.1:= 16
          experimental.1057.1:= XXX.XXX.XXX.XXX
          snmpTrapEnterprise:= CYBERSWITCHING-MIB:cyberswitching (1.3.6.1.4.1.14300)

Owner: ${Node.SystemManager}

As you can see, it's not listing out the custom variable.

--Mark.

lexoid

Great! Thanks so much! I'll give it a try.

I am experiencing the same problem. Those variables seem to work only for the advanced alerting engine and don't work for basic or trap alerts.

SteveSW

There seems to be some confusion on this issue. Only advanced alerts allow you to access the custom properties and build variables dynamically. Basic alerts, syslog, and traps each have their own finite set of variables that are supported.

To answer the original question, you can not access the custom property values from the variables in Trap service.

FormerMember

Sorry. My bad. I asked a question of Development without sufficient context and then posted the answer. Our long-term plan is to consolidate the alert engine in Syslog and Traps into the advanced alert engine, but I don't have a definite time frame on that yet.

jmeyer

I know the answer os probably no but I'll try anyway.

Is there any way to filter out the info from the trap message that you do not want and only get the necessary info? In my case with the trap alert there is too much info. A big issue is the community string is being sent,

Would there be a workaround using advanced alerts?

ecornwell

Hello,

I wanted to see if there has been any update to this? We are using Orion to replace some software that we have used and we do most of our alerting from trap's we've recieved. Not being able to pull out the needed information and format the messages in a simlar matter isn't a good position for us to be in. Is there anyway to use the advanced alerts with traps? We are curring running NPM 9.0 SP2.

Thank you...

mark_wiggans

The Advanced and Basic Alerts will not trigger off of traps. This is by design. In the Trap Viewer you can create Rules (View > Alert/Filter Rules) where the Trap Service will send out alerts based off of traps. This will not show up as an active alert, but it can still send out emails, discard the trap, log to a file, forward, execute external scripts, etc. It's a built-in Alert functionality run by the Trap Service separate from the Alerting Services.

ecornwell

Thank you for the response. According to the previous posts, we can't pull out items from the trap messages. If we look at mstensta's quoted information below, he's trying to do the same thing that I would like to do. With the phrase "Variable Bindings" in the message, it is very misleading as to what you can do. Before I found this post, I had set up some some alerts like we have configured in our other system trying to use something like ${bCurrentStr.1} from below believing that it would be able to put 16.4A in the message. Is something like this in the road map? We do about 75% of our alerting this way and having to see the full message as it is listed below isn't very friendly to the way we function.

You should be able to use: ${type.<fieldName>}

Example: ${Node.MyCustomProperty}

I must be doing something wrong, as this isn't working for me. Here is what I'm using:

${DateTime} : ${MESSAGETYPE} ${MESSAGE}
Owner: ${Node.SystemManager}

When I receive the e-mail I'm getting:

11/27/2007 10:08 AM : CYBERSWITCHING-MIB:cyberswitching.0.13 SNMP Trap
     Received Time:11/27/2007 10:08:40 AM
     Source:XXX.XXX.XXX.XXX(XXXX)
     Community:XXX
     Variable Bindings
          sysUpTime:= 131 days 11 hours 15 minutes 25.64 seconds (1135892564)
          snmpTrapOID:= CYBERSWITCHING-MIB:cyberswitching.0.13 (1.3.6.1.4.1.14300.0.13)
          triBankTrapped:= 1
          bCurrentStr.1:= 16.4A
          bCurrentInt.1:= 16
          experimental.1057.1:= XXX.XXX.XXX.XXX
          snmpTrapEnterprise:= CYBERSWITCHING-MIB:cyberswitching (1.3.6.1.4.1.14300)

Owner: ${Node.SystemManager}

As you can see, it's not listing out the custom variable.

--Mark.

mark_wiggans

Is something like this in the road map?

I cannot answer to that- Denny would know more and can clarify when he returns, but I would assume so. Have you seen the SNMP trap alert within ipMonitor that uses varibale bindings? I'm not sure what products you own.

support.ipmonitor.com/.../2557ced4b96a494a8c61e8eafb2444af.aspx

herwig

I created an idea/feature request for this topic and hope it covers most of the needs also covered in this post?

A lot of people seem to want this and also most competitive products support propper Trap handling:

http://thwack.solarwinds.com/ideas/3580

Please vote!